I am an crowfunding backer and I haven't received my Credits.
The code to redeem the credits were sent some time ago already, so you might find the code in your email. If you can’t, please contact [email protected] so we can help you out.
How can I redeem a code?
You can redeem any Dized code in the app or in the Dized web (app.dized.com) from top top right corner menu.
Can I use my backer Credits to Subscribe to Dized+ or redeem a content?
Yes! Each Credit equals one month of subscription, or alternatively you can use a Credit to redeem a content permanently on your account.
Is Dized free to use?
You can use Dized Tutorials and Rules for free (with ads). Most of the extras and add-ons are accessible for subscribing Dized+ members or have to be purchased separately.
I registered my account and the validation email didn’t come through! What now?
First thing to do is to check your spam folder. If that’s empty and you didn’t receive an account validation email after 10-15 mins (remember to check that spam folder!) please contact our support at [email protected] and we can activate your account manually.
I need to reset my password, how do I do that?
I found a bug or an issue in a content, how should I report it?
There’s a leave feedback button in the app that you can use. Alternative, you can use this link as well https://dized.com/support/
I don't want to register to use Dized!
Don’t worry, you will be able to browse the free content without registering.
How can I get rid of the ads?
If you want to have an ad-free experience, you can subscribe to Dized+ to get that, and all the other benefits!
My question isn't answered here!
Please, fill in the support form on the page and we’ll get back to you!